khali Terms and Conditions

These terms and conditions ("Terms") apply to the use of the khali platform operated through khalibet.cam and all its services. By accessing the site or creating an account, you agree to abide by these Terms. If you disagree with any part of the Terms, please refrain from using the site.

khali is an entertainment gaming platform that provides casino games, sports betting and live gaming services for Bangladeshi users. We are committed to being transparent about our platform's purpose and values.

1 Membership and Eligibility

1.1 Age Requirement

Participation on the khali platform is only for persons aged 21 or older. You must confirm your actual age at the time of registration. Accounts created by underage persons will be closed immediately, and any deposited funds will be considered void where applicable.

1.2 One Account Only

Each person may create only one account. If a person holds multiple accounts, those accounts may be restricted or closed and any bonuses related to them will be considered void.

1.3 Registration Information

Providing your correct name, mobile number and date of birth at the time of registration is mandatory. khali reserves the right to permanently close any account created with false information. Identity documents or other records may be requested for account verification.

1.4 Account Security

It is your responsibility to keep your password and login details completely confidential. If someone else uses your account, the liability for that will fall on you. If you suspect unauthorised access to your account, notify our support team immediately.

2 Deposits and Withdrawals

2.1 Supported Payment Methods

Deposits and withdrawals on the khali platform are currently available through bKash, Nagad, Rocket and Upay.

2.2 Minimum Amounts

• Minimum deposit: ৳300 (per method)
• Minimum withdrawal: ৳500

2.3 Withdrawal Timeframe

Withdrawal requests are generally processed within 30 minutes to 3 hours. Occasionally it may take a little longer due to verification processes or unforeseen reasons.

2.4 Account Verification

khali reserves the right to verify your identity before withdrawals above a certain amount. Withdrawals may be delayed if the required documents are not provided in time.

2.5 Suspicious Transactions

khali reserves the right to investigate accounts in cases of unusual or suspicious transactions. Withdrawals from the relevant account may be suspended while an investigation is ongoing.

3 Bonuses and Promotions

3.1 Welcome Bonus

A 150% bonus is available on your first deposit at khali, up to ৳20,000. The wagering requirement for this bonus is 10 times the bonus amount. For example, on a ৳1,000 deposit you will receive a ৳1,500 bonus, and you must wager a total of ৳15,000 before withdrawing.

3.2 General Bonus Terms

• Each bonus has its own wagering requirements and validity period.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement is completed.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted.
• Bonus funds are not directly withdrawable — they are for gameplay only.
• If any misuse of a bonus is found, khali reserves the right to cancel the relevant bonus and any winnings derived from it.

3.3 Other Promotions

The weekly khali Festival, khali Slots Fun, weekend khali Dhamaka, birthday khali Gift and Refer a Friend khali Reward — all these offers have their own detailed terms. The relevant conditions are listed on each promotion's page.

4 Gaming Rules

4.1 Fair Play

All games and sports betting on the khali platform are conducted in a fair and transparent manner. Any attempt to cheat the platform using technical exploits, bots or automated software will result in the relevant account being closed.

4.2 Technical Issues

If a technical fault in any game causes an unexpected result, khali reserves the right to void that round and refund the wagered amount.

4.3 Betting Limits

Minimum and maximum bet limits are set for each game and betting market. These limits may change from time to time and are displayed within the game.

4.4 Game Results

For live casino and sports betting, the official result of the relevant game provider or sports body will be considered final.

5 VIP Program and Cashback

The khali VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate differs at each level — from a maximum of 0.3% at Bronze up to a maximum of 1.5% at Diamond.

5.1 Cashback Calculation

Weekly cashback is determined based on net losses (total wagered minus total won). For example, a Gold level member with a net loss of ৳20,000 in a week will receive a maximum cashback of ৳180 at a rate of 0.9%.

5.2 Level Changes

VIP levels change based on regular activity and engagement on the platform. Specific turnover thresholds apply; details can be found on the khali VIP page.

5.3 Cashback Conditions

• Cashback is added once per week.
• Cashback funds are not withdrawable without wagering requirements — their own conditions apply.
• Cashback will not apply if an account is restricted or closed.

6 Prohibited Activities

Any of the following activities is strictly prohibited:

• Creating an account using a false identity or another person's information.
• Exploiting loopholes in bonus terms ("bonus abuse" or "bonus hunting").
• Using automated software or bots to cheat the platform.
• Claiming bonuses under the names of multiple members of the same family.
• Using the platform for money laundering.
• Using another member's login details or attempting to access their account.

khali reserves the right to close accounts, forfeit balances and take legal action where applicable if any of the above activities are found.

7 Responsible Gaming and Self-Limits

khali believes that gaming is an entertainment activity and should never be a cause of financial hardship. We encourage members to follow our responsible gaming policy.

7.1 Setting Spending Limits

Members can set their own daily, weekly or monthly deposit limits. These limits take effect immediately, and a set waiting period applies before they can be increased.

7.2 Self-Exclusion and Permanent Closure

If a member wishes to take a temporary break or permanently close their account, they can inform our support team. A request for permanent closure may not be reversible.

7.3 Protection of Minors

If anyone under 21 uses your device, activate parental controls. Allowing minors to play is a serious breach of these Terms.

8 Privacy and Data Protection

To learn more about how your personal information is collected, stored and used, please read our privacy policy. These Terms apply together with the privacy policy.

8.1 Purpose of Data Use

• Managing the account creation and verification process.
• Processing transactions and preventing fraud.
• Improving service quality and providing a personalised experience.
• Meeting legal or regulatory requirements.

8.2 Sharing Data with Third Parties

Your personal information is not sold to any third party. However, necessary information may be shared with specific service providers for payment processing and fraud prevention.

9 Support and Dispute Resolution

9.1 Support Channels

khali provides support 24 hours a day, 7 days a week via live chat and email. Support is available in both Bengali and English.

Email contact: [email protected]

9.2 Filing a Complaint

If you have a complaint about any matter, please contact us via live chat first. If the issue is not resolved, send a detailed complaint by email. We aim to provide an initial response to complaints within business days.

9.3 Final Decision

In the event of any dispute, the decision of khali will be considered final, though we are always committed to resolving issues in a fair and transparent manner. Visit our FAQ section for answers to commonly asked questions.

10 Disclaimers and Limitations

10.1 Service Availability

khali makes every effort to keep the platform running without interruption. However, brief outages may occur due to technical maintenance, network issues or other unforeseen reasons. khali is not liable for any such outages.

10.2 Third-Party Content

The games available on the platform are built by third-party developers. The relevant developer is responsible for technical issues with those games. However, we do mediate to help members resolve problems.

10.3 Limitation of Liability

Gaming is fundamentally a chance-based activity. khali makes no guarantee of wins or losses and is not liable for any financial loss arising from gaming.

11 Changes to Terms and Termination

11.1 Right to Make Changes

khali reserves the right to change these Terms at any time. For significant changes, we will endeavour to inform members through support channels or via a notice on the platform.

11.2 Continued Use

Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.

11.3 Account Termination

In the event of a serious breach of these Terms, khali reserves the right to close an account without prior notice. Members will be informed before account closure for general reasons.